NewQuestions about buying a used car
Where is NewGen Auto Sales?
We are at 818 E Walnut St, Santa Ana, CA 92701, in Orange County — the same address as NewGen Auto Repair.
What are your hours?
Monday to Friday 9 AM–6 PM, Saturday 10 AM–4 PM. Closed Sunday.
How do I book a test drive?
Open any car and press Book a test drive, or call (949) 990-6996. It takes about a minute.
What does the listed price include?
Prices are plus government fees and taxes, any finance charges, any dealer document processing charge ($85), any electronic filing charge and any emission testing charge. The document processing charge is a dealer fee, not a government fee.
Do you offer financing?
Yes. We offer in-house financing (buy here pay here), and we also work with banks and credit unions. You can also pay with cash or a bank check. Financing is subject to approval.
Can I buy with bad credit, no credit or no Social Security number?
Yes, we work with customers with bad credit, no credit history and no Social Security number. The down payment depends on your history, and approval is not guaranteed.
Do your cars come with a warranty?
All our cars are sold as is, with no dealer warranty. You can choose to buy an extended warranty or a service contract. Both are optional.
Do you take trade-ins?
Yes. We take trade-ins and appraise your car the same day. The value depends on the car.
Can my mechanic look at the car before I buy?
Yes. You are welcome to have your own mechanic check the car before you buy.
Can I hold a car with a deposit?
Yes. We arrange deposits by phone or when you come to see the car.
Can I see the car history?
Yes. Every listing shows the title status and accident history, and a Carfax report is available on request.
Are the cars inspected?
Yes. Our own shop, NewGen Auto Repair, checks every car before it goes on sale, and it is at the same address after you buy.
Do you speak Spanish?
Yes. We answer in English and Spanish.
Can I sell you my current car?
Yes. NewGen Buy Cars, at the same address, buys cars in any condition and gives an offer in 30 minutes.
Are you a licensed dealer?
Yes. NewGen Financial Services is a licensed California dealer, CA Dealer #84511.